We Love Our Products & You Will Too - 30-Day Money-Back Guarantee
Pure Essentials Supplements 100% Satisfaction Guarantee: At Pure Essentials Supplements, your complete satisfaction is our top priority. If any of our products doesn't meet your expectations, we want to make it right.
How Our Guarantee Works: If you're not completely satisfied with your Pure Essentials supplement, simply contact us with your order number and let us know why the product didn't work for you. We'll immediately process a full refund—no need to return the product. We want your experience to be completely hassle-free.
Our Commitment to You: We believe in the transformative power of natural, high-quality supplements to support your health and wellness journey. Every Pure Essentials product is developed and rigorously tested for purity, potency, and effectiveness. We're confident you'll love the results, but we know that every person's body is unique.
Why We Offer This Guarantee: Your honest feedback helps us continuously improve and better serve our community of health-conscious customers. When you choose Pure Essentials, you're not just buying supplements—you're joining a family of people committed to wellness. We're grateful for your trust and want to earn your loyalty by standing behind every product we create.
Getting Started: Contact us through our customer service form with your order details and feedback. We promise to make your experience as smooth as possible. Your health journey matters to us, and we're here to support you every step of the way.
Wholesale
Wholesale partners may return unopened, unused, and undamaged product(s) within 14 days of purchase date. Shipping costs are the responsibility of the partner unless Pure Essentials agrees otherwise in writing. To initiate a return please contact the Client Services team at clientservices@pure-essentials.com or call us at 212-758-3200. Prior authorization from Client Services and proof of purchase is required for all returns. A 20% restocking fee of the purchase price will be charged for all returns. Products that have been opened, altered in any way, or are past their expiration date are not eligible for return or refund. Approved refunds will only be credited to the original payment method or, if this is not possible, Pure Essentials will issue a store credit of the purchase price. Shipping costs will not be refunded or credited.
Private label products are not eligible for return under any circumstances.
Sometimes accidents happen. If there are concerns of damage or other discrepancies, Pure Essentials requires this to be communicated within 72 hours of delivery to qualify for a replacement. No refund will be given. Pictures of the damaged packaging or damaged product(s) will be required. Product replacement requires written approval from Client Services.